Damn, this has been a pain.

[amanuensis1]

For those of you who thought you'd have heard more from me in the past two weeks-plus, I've had a glitch with my new laptop which has been kinda consuming. But now I've put the thing through all the tests that tech support can have me do (the final backup, erase and install, and software restore that took me NINE HOURS today was just oodles of fun, right) and have reached the "send it in for repair" stage, which is something of a relief. Out of my hands and on to theirs, and I can sit here with my penultimate computer and go back to playing. So I will try to catch up on missed emails and the like soon!

Comments

[meri-oddities.livejournal.com]

How new is the computer? I'd make them take it back if it were within 30-60 days of getting it. What kind is it?

[amanuensis1.livejournal.com]

Oh, it's brand-new. It was malfunctioning out of the box, but you know how it is--they make you jump through a zillion software-testing hoops (including the sort that take a nine-hour day to test, grr) before they'll have you send it back for repair. It's an Apple iBook.

[meri-oddities.livejournal.com]

I'd make them give me a new one, really. I've heard that Apple had pretty good service, but you know if it doesn't work right out of the box...

Do you have one of their stores near you? It kind of helps to present it in person, with other people around. :-)

[amanuensis1.livejournal.com]

I could, I suppose, but I'm willing to give them at least one go at repairing it. I've had experience with trying to get Apple to take back a computer that was malfunctioning right out of the box and it's like buying a car--they don't take it back unless they can demonstrate it's a hardware problem and can't be fixed. I'm just not up for that fight yet.

[phantomminuet.livejournal.com]

Just sending a little icon lurve your way. :-)

[amanuensis1.livejournal.com]

Aiiiee! Omigod, that icon is PERFECT!! Yes yes yes yes!

[phantomminuet.livejournal.com]

Thanks. I made it my own self. :-)